Associate experience2025–2026
Associate Checkout
Making checkout simpler as the system became more capable.
About the project
An existing mobile checkout tool already let associates complete purchases away from traditional registers. As it expanded into more payment methods, hardware states, recovery scenarios, and operational workflows, I redesigned the core experience to keep checkout clear and predictable.
- Role
- UX Designer II
- Project type
- Associate experience
- Disciplines
- Interaction Design
- Transaction-State Design
- Hardware UX
Protected case study
This case study contains confidential work.
Enter the portfolio password to view the full project.
Don’t have access? Request access